PROCESS IN PLAY.Build the strategy; align all tools along a working structure. Test; action and review, adjusting incrementally. Launch the engagement; qualify results, mentor quality. Collaboration; transparency on all working parts of the process, regular and precise reporting. Output; consistent quality.
Lancer Administration agents can help eliminate bottle-necks by performing administrative work professionally and quickly. Some of the functions we perform; accounting, work order processing, vendor cost negotiations and contractual reviews and processing.
After your clients are engaged, does the sales process end there? No, we don't believe so, once the client is on-board the relationship should be maintained by being pro-active. Client retention is all part of the sales cycle and a key element to building stable revenue.
Our lead generation process qualifies every opportunity we capture. Our Tactical Sales Agents will take an opportunity and turn it into an appointment. Keeping your sales team active and on-point.
All of Lancer's work, online or over the phone is an opportunity to gain knowledge. We believe that the more up to date the data we have the more capable our clients are of staying ahead of the competition.
WHO WE ARE.Lancer opens a lot of opportunities for clients from various industries. We help our clients reach their goals and maximize their potentials as progressive organizations.
Lancer values its reputation.We are guided by our principles and promote goodwill in everything we do.
Lancer maintains a high level of professionalism in every business venture. We set high standards and strive to beat our own numbers to provide the quality service that our clients deserve.
Lancer gives you your money's worth. Our services are our client's wisest investment.
We conduct studies, analyze the market and we strategize based on facts and reliable knowledge- based resources.
We determine our client's needs and we provide solutions based on their specific requirements.
We assist our clients from inception to completion.
We work with our clients. We immerse with their structure. We plan with them. We act with them. And we succeed with them.
THE TIP OF THE SPEAR.We at Lancer, do not just think outside the box, we live outside the box. We do not stop learning. We keep on exploring ways to improve our craft.
Lancer has paved the way for our organisation, improving process as they have taken on new tasks. I love working with our Lancer team in the Philippines, they are truly an asset. They’re dynamic, dedicated, dependable, and incredibly smart-working. Lancer is made of an impressive team of millennial go-getters who are always result & deadline driven. Our Account Manager, Mayie Monilla, is always available to provide our quintessential guests at VrPros, the time and compassion to solve their issues and make their stay as enjoyable as possible. Lancer’s knowledge and expertise win Customer Service, Accounting & Administration and Private Community Registration work is a huge advantage to our nationwide organiszation.
Lancer’s Outbound Tele-support Team provides a variety of services to our partners in Australia. Setting appointments, lead generation and data-enrichment, there really isn’t any role within Business Development they cannot action. Results always hit expectations regardless of the task at hand. Challenges are faced with an open mind and feedback is always appreciated and valued.
We needed to boost dealership sales; increasing revenue through a buy back program that included tele-sales. Lancer agents were given a specific process with access to our CRM. Our Lancer Team developed a solid increase in appointments through the deanship, adjusting the process as they saw opportunities. This saw new vehicle sales increase accordingly with added revenue.
We didn’t have a lot of time to invest initially; however, with only a couple of Skype chats we were up and running before we knew it. Kate and Mike, our Lancer Team have adjusted effortlessly and always ask the right questions. With a minimal amount of fuss, we on-boarded a process that has helped improve our operation and enhanced guest experience.
We work in a very client focused industry, time and accuracy are prerequisites that need a high level of professional attention. Aira and the team at Lancer have had their challenges but have never given up trying to provide Honner with the quality we expect. Things have improved drastically and Aira continues to look for opportunities to exceed expectations and the demands of our industry.